🐞Bugs and Errors

As with any evolving technology, we sometimes encounter a few bumps in the road. To keep you informed and ensure smooth interactions, we've outlined some known issues and how to handle them.

Guardrail False Positive

Occasionally, SpiderAI™ might mistakenly trigger a Guardrail alert. This is intended to protect the system from potential threats like prompt injection and jailbreaking. If this happens, simply re-enter your message and try again.

You might see a message like this:

I guess there's been a misunderstanding. I'm here to assist specifically with vibration analysis and cannot discuss confidential matters.

If you come across this, don't worry! Just ignore it and continue with your conversation.

Server Errors

Sometimes, our backend systems or LLM providers might face outages, leading to server errors. If this happens, please ignore the error message and keep going with your conversation.

You might see a message like this:

Sorry, but it looks like there's a server error. Please try again later.

We hope this helps you navigate any hiccups you might encounter. Thank you for your understanding and patience as we work to improve SpiderAI™.

If you encounter any bugs or errors, please report them in the feedback section. Your feedback is invaluable to us and helps us improve the system. We greatly appreciate your contributions.

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